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Some Xbox 360 users know the numbers 8015D000 and 8015D021 when trying to login to their Xbox Live partner account or change the Microsoft account associated with Xbox Live. This status indicator can be translated as follows This profile cannot currently be sent.

In fact, different scenarios can lead to this error code:

  • Basic Xbox Live Problem
  • a bad Microsoft account
  • Locked email account
  • Lack of parental consent
  • Conflicting information between parents and children

Searching for maintenance warnings

If you see an Xbox 8015D000 or 8015D021 error on your console, check the Xbox Live status page first. Once you’re on Xbox’s site, make sure you see a service alert. If you see any warnings, wait a while before trying to use the console again.

If a particular service or application is unavailable, contact Microsoft to find out when the service will restart. You can click Report under the name of the service or application when it is active.

January 2021 updated:

We now recommend that you use this tool to correct the error. The tool also corrects common computer errors, protects against file loss, malware and hardware failures, and optimizes your PC for optimal performance. With this software you can quickly solve problems on your PC and prevent others from getting problems:

  • Step 1 : Download the PC Repair and Optimization Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click the Start scan button to detect problems in the Windows registry that may cause problems with the PC.
  • Step 3 : Click the Restore All button to solve all problems.


Check the Microsoft account associated with your Gaming Tag.

  • If you have multiple Microsoft accounts, you may be trying to login with the wrong account. You must log in with an account connected to Xbox Live. Here’s how to make sure you are using the correct Microsoft account:
  • Log in at the top of as follows.
  • Use the same email address and password for the Microsoft account you want to use on the console.
  • If you have problems with your Microsoft account, you will be asked to resolve them.
  • If you are logged into the game with the wrong tag or if you are asked to create a new Microsoft account, you are probably using the wrong Microsoft account.

Using another Microsoft account

If the Xbox Live account you are using is a child’s account, you can use that account and login using your child’s Microsoft account. These credentials must match the credentials used to create this account.

Password Reset

Since the input of incorrect identification data, such as. B. Your email address or password may cause an Xbox 8015D000 error, you can reset your Microsoft account password if you can’t remember it before accessing Xbox Live.

Did these solutions correct the Xbox 8015D000 error? Tell us about your experiences or other concerns by leaving a comment in the section below.

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CCNA, Web developer, PC Convenience Store

I am a computer enthusiast and a practicing computer professional. I have years of experience in computer programming, troubleshooting and hardware recovery. I specialize in web development and database design. I also have CCNA certification for network design and troubleshooting.

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