Some users may experience a ‘Sorry, something went wrong’ error when attempting to sign into their Facebook account from their mobile device. This error can happen if the Facebook app is not installed on the device or if the user needs to sign in from a different computer.

You’re probably familiar with the basic Facebook login page. You enter your email, password and some other stuff, and you get a log-in screen with an “Oops! Something went wrong” message.

When you get to the Facebook login screen, and receive a pop-up telling you that something went wrong, this can be a real hassle. It’s been reported that this error could arise due to several reasons, but it’s likely that it’s down to issues with your internet connection.. Read more about facebook something went wrong 2020 and let us know what you think.RECOMMENDED: Click here to fix Windows errors and optimize system performance. word-image-13226 One of the best features of Facebook is the ability to share multimedia files, such as. For example, share photos and videos with your friends and network. For example, we can use Facebook to promote businesses, organize entertainment or just share our precious photos and videos with our loved ones. However, if the photos or videos are not uploaded to Facebook, this can be a problem, especially if you are using them for business purposes. Fortunately, you have come to the right place! In this guide, we’ll show you some methods you can use when you see the message Sorry, something went wrong on Facebook. Before you change anything on your page, be sure to check the status of Facebook’s servers, as the problem may be with them.

What causes an error when logging into Facebook? Sorry, did something go wrong?

word-image-13227 The problem may be due to faulty cookies and cache, incorrect login details, faulty extensions, Facebook server issues and Facebook permissions. To resolve the issue, try opening Facebook in a different browser and logging in. If it works fine in another browser, the problem is only specific to the original browser. If not, wait a moment and try again. This error usually occurs at the login screen, but can also occur when loading new tabs after logging in. If Facebook won’t let you log in because you don’t have permission, you may not be able to log in at all. If the problem is at the server level, the service will work again after a while.

Facebook login error fixed Sorry, something went wrong

May 2021 update:

We now recommend that you use this tool to fix the error. Moreover, this utility repairs common computer errors, protects you from file loss, malware and hardware malfunctions, and optimizes your PC for maximum performance. With this program you can quickly solve PC problems and prevent further problems:

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Clear cache and browser history

You can fix the Facebook error message Something went wrong by clearing your history and cache. Here’s another look at how this can happen in different browsers: Chrome:

  1. Start the Chrome application. Click on the menu icon in the main window.
  2. Go to More Tools and select Clear Browsing Data.
  3. Select the cookies, other website data and anything else you want to remove and start the removal process.
  4. Finally, restart your browser.


  1. Open Firefox on your device and click the Tools button.
  2. Go to Settings and select History under Privacy & Security.
  3. Then follow the on-screen instructions and select what you want to remove from the browser.
  4. Restart the program when it is finished.

Internet Explorer :

  1. Start Internet Explorer and click on the Tools icon.
  2. In the Security section, select Clear Browse History.
  3. Select what you want to delete.
  4. Click Delete when you are finished.
  5. Of course, restart your browser when you’re done.

You can also use a browser that deletes browsing data when you exit.

Reload web page

Sometimes you have to be patient because the problem can be temporary. However, you can also try to reload the web page by bypassing the cache – press CTRL+SHIFT+R.

Resetting a Facebook Account

  1. Open this page in your browser.
  2. Fill out the registration form with your registration details.
  3. Go to your account at the bottom of this page.
  4. Now change your password.
  5. When you’re done, open a new page in your browser.
  6. Go to
  7. Log in with the password you just created.
  8. And follow the instructions on the Register My Account screen.
  9. Now open a new page and go to
  10. You should now have access to your Facebook account.

Turn off add-ons and extensions in your browser

In general, problems with Facebook can occur when there is a conflict between the Facebook client and certain add-ons or extensions that you have recently added to your browser. Therefore, to solve the problem with Facebook, you need to disable these features and tools that run in the background. You can see how to do that on various web browser clients here: Chrome:

  1. First open Chrome.
  2. Press the menu icon (three horizontal dots).
  3. Go to Advanced Extras and click on Extensions.
  4. Click Remove next to the extension you wish to remove.
  5. That’s it.


  1. Start Firefox and go to the menu (three horizontal lines).
  2. Under Preferences, click Additions.
  3. On the Add-on Manager tab, select Extensions or Appearance.
  4. Select the add-on you want to remove.
  5. Click on the Disconnect button.
  6. Finally, restart your browser.

Internet Explorer :

  1. Start IE on your system.
  2. Click on the Tools icon.
  3. Go to Manage Add-ons.
  4. Under View, select All Add-ons.
  5. Select the add-on you want to remove and click Disable.
  6. Close the browser, then open it again.

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frequently asked questions

word-image-13232For several months now, a lot of Facebook users have been experiencing the error “Sorry, something went wrong”. This occurs when they try to login to their Facebook account, but instead will get a login error message with a link that says “Forgot password?”. The error happens even if the user has enabled login notifications, and is unresponsive to messages sent to the account. If the user replies to the login notification and enters the correct email address, they will receive an email with another link that allows them to reset the password. However, that link is not available to every user.. Read more about why does my facebook keep saying sorry, something went wrong and let us know what you think.

Frequently Asked Questions

Why does Facebook keep saying sorry something went wrong?

If you’re on Facebook and logged in, but the login page says “Sorry, something went wrong” and you’re not sure why, here’s a list of the most common causes. Facebook has a few features that are somewhat unique to the social network, and we’ll discuss the most common of them here. The “Sorry, something went wrong” error message is usually shown after you’ve logged into Facebook, but before you’ve logged out. This message will be shown if you’re not logged-in, and it’s usually now accompanied by the following error message: “An error has occurred while trying to process your request.”

Can login to Facebook Sorry something went wrong?

If you have recently been trying to use Facebook, and visited the login page, you may have noticed that the “Sorry, something went wrong” message appears. This error is usually caused by a time-out error on the server side. This article will show you how to troubleshoot the problem, and solve it. Facebook is the largest social network in the world, and the most popular one, period. With over 1.3 billion active users as of April 2017, Facebook is the biggest social network on the planet. That said, it is not without its share of issues and bugs, such as the notorious “Sorry, Something Went Wrong” error message. Our step-by-step guide will help you get to the bottom of this issue, and get back into your Facebook account.

What does it mean when Facebook says login error?

If you are a Facebook user, you know that there are times when the site will not allow you to login. Facebook usually says something like “Sorry, something went wrong” or “Error!” Sometimes it gives you an option to re-try. It’s not always clear why. Sometimes it just happens. Other times (like today), your account is locked. Facebook released a new version of its iOS app last week that claims to fix the “error” that annoyingly pops up when you’re trying to login to your Facebook account. But here’s the rub: when you’re logged into Facebook, the app acts normally. If you leave the app and return to the home screen, the app continues to act normally. If you then try to sign back into Facebook, you get the login error. Which means you’re probably running into the login error because of something you did wrong, like forgetting your password.

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